<h2 id="safety">Safety:</h2><ul><li>Install in accordance with all national and local codes.</li><li>Hire a professional electrician if you are not familiar or not comfortable with electrical work, or if the wiring in your electrical box differs from the pictures and tutorial videos.</li><li>For indoor use and dry location only.</li></ul><h2 id="installation-requirement">Installation Requirement:</h2><ul><li>Neutral Wire is required</li></ul>Technical Specifications of the Switch Controller:&#xA0;Input 110 VacFrequency 60HzCurrent: only switch - without Dimmer Module: Max 5A per outputWith Dimmer Module: 350W INC, 150W LED, 150W CFLAmbient temperature: 77&#xB0;F | 25&#xB0;COperating temperature: 32&#xB0;F to 104&#xB0;F | 0&#xB0;C to 40&#xB0;COnly works with 2.4GHz Wi-Fi bandElectrical Control (Type 1 Action)Pollution Degree: 2 Rated ImpulseVoltage: 2.5kVType of load: Resistive loadOvercurrent protective device external: 15A circuit breaker&#xA0;<h2 id="1-gang-iotty-smart-switch-controller-contents">1 Gang iotty Smart Switch Controller Contents:</h2>What&#x2019;s Inside:<ul><li>1 Switch Controller [containing 4 wires (leads) labeled]:<ul><li>&#xA0;1 &#x2018;L&#x2019;- Live or &#x2018;Hot&#x2019;&#xA0;lead (Black)</li><li>&#xA0;1 &#x2018;N&#x2019;- Neutral lead (White)</li><li>&#xA0;2 &apos;RL1&apos;&#xA0;leads - (1 Black and 1 Blue)</li></ul></li><li>1 Small bag containing 2 screws and 4 wire caps (Orange)</li><li>1 Switch Glass Faceplate</li></ul>&#xA0;<h2 id="instructions">Instructions:</h2>Step 1) Turn Power OFF at the Circuit breaker for the switch you are replacing<pre><img alt="Turn_off_power_at_the_breaker.JPG" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/d9eaac45-deae-402b-ba3e-7ca2fd9d7a78.JPG" class="fr-fic fr-dii"></pre>&#xA0;Step 2) Verify power is OFF. Pull out your old switch and label your wires<pre><img alt="Screen_Shot_2022-12-03_at_7.41.05_AM.png" height="204" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/e8fe5025-6f85-4118-b22d-15bb799b3bea.png" width="472" class="fr-fic fr-dii"></pre>*The Ground wire (Copper Wire) can be tucked neatly into the back of the box, iotty Smart Switch Controller does not use a Ground wire.*The Neutral wire (Normally - White) is typically covered by a cap and has two or more wires (bundle) twisted together inside the box.*The Live wire (Hot) is what brings power to the box and is always active (has power) as long as the power supply is on.*The Load wire (Wire to fixture) is what brings power to the Light/fixture.&#xA0;Step 3) The 1 gang iotty Smart Switch Controller has 4 leads labeled; L&#xA0;(Live/Hot), N&#xA0;(Neutral), RL1&#xA0;(2 leads: 1 Black for Live/Hot and 1 Blue for Load)<pre><img alt="step_3_u1_snip.png" height="329" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/4efb5fe8-29a9-4b80-be27-ea6d6b9bea73.png" width="466" class="fr-fic fr-dii"></pre><ol><li>Connect the &#x2018;N&#x2019;&#xA0;lead to the Neutral bundle.</li><li>Connect the &#x2018;L&#x2019;&#xA0;lead and the Black &apos;RL1&apos;&#xA0;lead to the Live (Hot) wire.</li><li>Connect the Blue &apos;RL1&apos;&#xA0;lead to the Load wire.</li><li>If you have a Ground wire (typically exposed copper) place it into the wall box neatly (it is not needed for install).</li><li>Make sure the connections are strong and the wire caps are firm by holding and pulling on the wires.&#xA0;</li></ol>&#xA0;*Step 4) Install the Dimmer Module to&#xA0;the back of the iotty&#xA0;Smart Switch Controller and remove the black protective film&#xA0;covering the dimming indicator on the front of the&#xA0;device to see the touch slider on the glass. If you&#xA0;don&#x2019;t have a dimmer module, go to the next step<pre><img alt="Screen_Shot_2022-12-03_at_7.30.22_AM.png" height="308" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/4b5cdc28-0529-4f2e-9099-084abafdab37.png" width="467" class="fr-fic fr-dii"></pre><h3 id="need-dimming-attach-the-dimmer-module-to-the-back-of-the-iotty-smart-switch-controller-now-before-securing-the-controller-to-the-wall-for-more-information-please-visit-our-dimmer-module-help-article-here">*Need Dimming? Attach the Dimmer Module to the back of the iotty Smart Switch Controller now before securing the Controller to the Wall. For more information please visit our Dimmer Module Help Article <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fdoes-the-dimmer-module-work-with-the-gen1-iotty-smart-switch-342787" rel="noopener noreferrer" target="_blank">here.</a></h3>&#xA0;Step 5) Screw in the 1 Gang Switch Controller, using the holes as shown<pre><img alt="Screen_Shot_2022-12-03_at_7.33.04_AM.png" height="331" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/bfbfa385-d197-4743-9f19-c518d445f835.png" width="466" class="fr-fic fr-dii"></pre><ol><li>Push all the wires back into the wall box and try to allow as much space as possible. (Do not push the wires using the back of the switch)</li><li>Insert the Switch Controller in the wall and use the screws to secure it to the Switch box.</li><li>Position the Switch Controller so that the right buttons (AP/Reset/G) are located on the right hand side and you can read the serial # at the top of the switch.</li></ol>&#xA0;Step 6) Attach the Glass Faceplate<pre><img alt="Screen_Shot_2022-12-03_at_7.34.15_AM.png" height="353" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/f68c7f8d-1505-42eb-bce3-5da7e9d7f251.png" width="466" class="fr-fic fr-dii"></pre><ol><li>With your hands only, carefully position the Faceplate so that the little circle is located at the bottom of the rectangle and apply gentle pressure with two fingers starting at the bottom of the &#xA0;Faceplate than the top, you will hear the plate click once attached to the Controller.</li><li>Once installed, the Faceplate should not be loose or move.</li><li>If necessary, to remove, placed your thumbs at the top of the Faceplate and other fingers at the bottom. With your thumbs holding the top of the Faceplate use your fingers at the bottom to pull away the Faceplate until you hear a click then lift off. Do not pull the Faceplate from the top when removing, gently pull away from the bottom of the Faceplate only. <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fface-plate-won-t-stay-on-342820" rel="noopener noreferrer" target="_blank">Please see our Help Article here for more information.</a></li></ol>&#xA0;Step 7) Congratulations! Your 1 Gang iotty Smart Switch is now installed and ready for use! Turn Power ON at the circuit breaker<pre><img alt="Screen_Shot_2022-12-03_at_7.35.03_AM.png" height="424" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/5cee5384-7fe0-4c63-8994-52011a6eec7f.png" width="467" class="fr-fic fr-dii"></pre><ol><li>Download the iotty App and register/sign-in.</li><li>Connect to your iotty Smart Switch Wi-Fi [IOTTY_serial-number].</li><li>Proceed to the Registration Instructions section <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fregistering-your-iotty-smart-switch-342858" rel="noopener noreferrer" target="_blank">here</a> to finish installation.</li></ol>&#xA0;<h2 id="how-to-identify-your-wires">How to identify your wires:</h2>If you are unsure of your wires in your box please watch our Identifying your wires tutorial:<iframe allowfullscreen frameborder="0" height="315" src="https://www.youtube-nocookie.com/embed/OHn4NnZrs_4" width="560"></iframe>&#xA0;<h2 id="advanced">Advanced:</h2>If your Light/Fixture is controlled by more than one switch, you have a Multi Way set up. Please go <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Farticles%2Fmulti-way-installation-97828" rel="noopener noreferrer" target="_blank">here</a> for Multi Way (3-Way / 4-Way) instructions.&#xA0;<h2 id="troubleshooting">Troubleshooting:</h2><h4 id="issue-switch-wont-power-on--does-not-light-up">Issue: Switch won&#x2019;t power on / does not light up.</h4>Potential Causes:<ul><li>Light bulb(s) burned out.&#xA0;</li><li>Breaker is OFF or tripped.&#xA0;</li><li>Wiring error; Live / Load wires reversed.</li></ul><h4 id="solution">Solution:</h4>1) Please reaffirm that the installation of your iotty Smart Switch matches the installation instructions. If necessary, turn OFF Power at the Breaker and rewire accordingly to the 1 gang iotty Smart Switch Installation Guide.&#xA0;

1-Switch Controller

<h2 id="safety">Safety:</h2><ul><li>Install in accordance with all national and local codes.</li><li>Hire a professional electrician if you are not familiar or not comfortable with electrical work, or if the wiring in your electrical box differs from the pictures and tutorial videos.</li><li>For indoor use and dry location only.</li></ul><h2 id="installation-requirement">Installation Requirement:</h2><ul><li>Neutral Wire is required</li></ul>Technical Specifications of the Switch Controller:&#xA0;Input 110 VacFrequency 60HzCurrent: only switch - without Dimmer Module: Max 5A per outputWith Dimmer Module: 350W INC, 150W LED, 150W CFLAmbient temperature: 77&#xB0;F | 25&#xB0;COperating temperature: 32&#xB0;F to 104&#xB0;F | 0&#xB0;C to 40&#xB0;COnly works with 2.4GHz Wi-Fi bandElectrical Control (Type 1 Action)Pollution Degree: 2 Rated ImpulseVoltage: 2.5kVType of load: Resistive loadOvercurrent protective device external: 15A circuit breaker&#xA0;<h2 id="2-gang-iotty-smart-switch-controller-contents">2 Gang iotty Smart Switch Controller contents:</h2>What&#x2019;s Inside:<ul><li>2 Switch Controller [containing 6 wires (leads) labeled]:<ul><li>&#xA0;1 &#x2018;L&#x2019;- Live or &#x2018;Hot&#x2019;&#xA0;lead (Black)</li><li>&#xA0;1 &#x2018;N&#x2019;- Neutral lead (White)</li><li>&#xA0;2 &apos;RL1&apos;&#xA0;leads - (1 Black and 1 Blue)</li><li>&#xA0;2 &apos;RL2&apos; leads - (1 Black and 1 Blue)</li></ul></li><li>1 Small bag containing 4 screws and 6 wire caps (Orange)</li><li>2 Switch Glass Faceplate</li></ul>&#xA0;<h2 id="instructions">Instructions:</h2>Step 1) Turn Power OFF at the Circuit breaker for the switch you are replacing<pre><img alt="Turn_off_power_at_the_breaker.JPG" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/f4cf9553-72b8-4575-942d-eeb0f0cd91d4.JPG" class="fr-fic fr-dii"></pre>&#xA0;Step 2) Verify power is OFF. Pull out your old switch and label your wires<pre><img alt="Screen_Shot_2022-12-03_at_7.44.18_AM.png" height="205" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/b5b34b1f-0fd3-463c-8ca8-58a5dac90328.png" width="467" class="fr-fic fr-dii"></pre>*The Ground wire (Copper Wire) can be tucked neatly into the back of the box, iotty Smart Switch Controller does not use a Ground wire.*The Neutral wire (Normally - White) is typically covered by a cap and has two or more wires (bundle) twisted together inside the box.*The Live wire (Hot) is what brings power to the box and is always active (has power) as long as the power supply is on.*The Load wire (Wire to fixture) is what brings power to the Light/fixture.&#xA0;Step 3) The 2 Gang iotty Smart Switch Controller has 6 leads labeled; L&#xA0;(Live/Hot), N&#xA0;(Neutral), RL1&#xA0;(2 leads: 1 Black for Live/Hot and 1 Blue for Load), and RL2 (2 leads: 1 Black for Live/Hot and 1 Blue for load)<pre><img alt="Screen_Shot_2022-12-03_at_7.48.53_AM.png" height="277" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/86f6186d-95c8-48b0-b527-e46f5c4a05ba.png" width="467" class="fr-fic fr-dii"></pre><ol><li>Connect the &#x2018;N&#x2019;&#xA0;lead to the Neutral bundle of the right switch.</li><li>Connect the &#x2018;L&#x2019;&#xA0; lead and the Black&#xA0;&apos;RL2&apos;&#xA0;lead to the Live (Hot) wire of the right switch.</li><li>Connect the Blue &apos;RL2&apos;&#xA0;lead to the Load wire of the right switch.</li><li>Connect the Black &apos;RL1&apos; lead to the Live (Hot) wire of the left switch.</li><li>Connect the Blue &apos;RL1&apos; lead to the Load wire of the left switch.</li><li>If you have a Ground wire (typically exposed copper) place it into the wall box neatly (it is not needed for install).</li><li>Make sure the connections are strong and the wire caps are firm by holding and pulling on the wires.&#xA0;</li></ol>&#xA0;*Step 4)&#xA0;Install the Dimmer Module to the back of the iotty Smart Switch Controller and remove the black protective film covering the dimming indicator on the front of the device to see the touch slider on the glass. If you don&#x2019;t have a dimmer module, go to the next step<pre><img alt="Screen_Shot_2022-12-03_at_7.51.42_AM.png" height="332" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/3407fd47-82a1-4a62-a16b-b1f02a9a7817.png" width="467" class="fr-fic fr-dii"></pre><h3 id="need-dimming-attach-the-dimmer-module-to-the-back-of-the-iotty-smart-switch-controller-now-before-securing-the-controller-to-the-wall-for-more-information-please-visit-our-dimmer-module-help-article-here">*Need Dimming? Attach the Dimmer Module to the back of the iotty Smart Switch Controller now before securing the Controller to the Wall. For more information please visit our Dimmer Module Help Article <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fdoes-the-dimmer-module-work-with-the-gen1-iotty-smart-switch-342787" rel="noopener noreferrer" target="_blank">here.</a></h3>&#xA0;Step 5) Screw in the 2 Gang Switch Controller, using the holes as shown<pre><img alt="Screen_Shot_2022-12-03_at_7.53.25_AM.png" height="333" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/e6af1f4d-8f82-4141-9234-db913f9a0cab.png" width="467" class="fr-fic fr-dii"></pre><ol><li>Push all the wires back into the wall box and try to allow as much space as possible. (Do not push the wires using the back of the switch)</li><li>Insert the Switch Controller in the wall and use the screws to secure it to the Switch box.</li><li>Position the Switch Controller so that the right buttons (AP/Reset/G) are located on the right hand side and you can read the serial # at the top of the switch.</li></ol>&#xA0;Step 6) Attach the Glass Faceplate<pre><img alt="Screen_Shot_2022-12-03_at_8.01.03_AM.png" height="356" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/ae8ba627-bbc0-4f54-a95d-3c50755b9e89.png" width="467" class="fr-fic fr-dii"></pre><ol><li>With your hands only, carefully position the Faceplate so that the little circle is located at the bottom of the rectangle and apply gentle pressure with two fingers at the top and bottom of the &#xA0;Faceplate, you will hear the plate click once attached to the Controller.</li><li>Once installed, the Faceplate should not be loose or move.</li><li>If necessary, to remove, placed your thumbs at the top of the Faceplate and other fingers at the bottom. With your thumbs holding the top of the Faceplate use your fingers at the bottom to pull away the Faceplate until you hear a click then lift off. Do not pull the Faceplate from the top when removing, gently pull away from the bottom of the Faceplate only. <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fface-plate-won-t-stay-on-342820" rel="noopener noreferrer" target="_blank">Please see our Help Article here for more information.</a></li></ol>&#xA0;Step 7) Congratulations! Your 2 Gang iotty Smart Switch is now installed and ready for use! Turn Power ON at the circuit breaker<pre><img alt="Screen_Shot_2022-12-03_at_8.01.16_AM.png" height="403" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/fe216edb-8f0a-4d48-ba37-86a03ad84bd5.png" width="467" class="fr-fic fr-dii"></pre><ol><li>Download the iotty App and register/sign-in.</li><li>Connect to your iotty Smart Switch Wi-Fi [IOTTY_serial-number].</li><li>Proceed to the Registration Instructions section <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fregistering-your-iotty-smart-switch-342858" rel="noopener noreferrer" target="_blank">here</a> to finish installation.</li></ol>&#xA0;<h2 id="how-to-identify-your-wires">How to identify your wires:</h2>If you are unsure of your wires in your box please watch our Identifying your wires tutorial:<iframe allowfullscreen frameborder="0" height="315" src="https://www.youtube-nocookie.com/embed/OHn4NnZrs_4" width="560"></iframe>&#xA0;<h2 id="advanced">Advanced:</h2>If your Light/Fixture is controlled by more than one switch, you have a Multi Way set up. Please go <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Farticles%2Fmulti-way-installation-97828" rel="noopener noreferrer" target="_blank">here</a> for Multi Way (3-Way / 4-Way) instructions.&#xA0;<h2 id="troubleshooting">Troubleshooting:</h2><h4 id="issue-switch-wont-power-on--does-not-light-up">Issue: Switch won&#x2019;t power on / does not light up.</h4>Potential Causes:<ul><li>Light bulb(s) burned out.&#xA0;</li><li>Breaker is OFF or tripped.&#xA0;</li><li>Wiring error; Live / Load wires reversed.</li></ul><h4 id="solution">Solution:</h4>1) Please reaffirm that the installation of your iotty Smart Switch matches the installation instructions. If necessary, turn OFF Power at the Breaker and rewire accordingly to the 2 gang iotty Smart Switch Installation Guide. &#xA0;

2-Switch Controller

<h2 id="safety">Safety:</h2><ul><li>Install in accordance with all national and local codes.</li><li>Hire a professional electrician if you are not familiar or not comfortable with electrical work, or if the wiring in your electrical box differs from the pictures and tutorial videos.</li><li>For indoor use and dry location only.</li></ul><h2 id="installation-requirement">Installation Requirement:</h2><ul><li>Neutral Wire is required</li></ul>Technical Specifications of the Switch Controller:&#xA0;Input 110 VacFrequency 60HzCurrent: only switch - without Dimmer Module: Max 5A per outputWith Dimmer Module: 350W INC, 150W LED, 150W CFLAmbient temperature: 77&#xB0;F | 25&#xB0;COperating temperature: 32&#xB0;F to 104&#xB0;F | 0&#xB0;C to 40&#xB0;COnly works with 2.4GHz Wi-Fi bandElectrical Control (Type 1 Action)Pollution Degree: 2 Rated ImpulseVoltage: 2.5kVType of load: Resistive loadOvercurrent protective device external: 15A circuit breaker&#xA0;<h2 id="3-gang-iotty-smart-switch-controller-contents">3 gang iotty Smart Switch Controller contents:</h2>What&#x2019;s Inside:<ul><li>3 Switch Controller [containing 8 wires (leads) labeled]:<ul><li>&#xA0;1 &#x2018;L&#x2019;- Live or &#x2018;Hot&#x2019;&#xA0;lead (Black)</li><li>&#xA0;1 &#x2018;N&#x2019;- Neutral lead (White)</li><li>&#xA0;2 &apos;RL1&apos;&#xA0;leads - (1 Black and 1 Blue)</li><li>&#xA0;2 &apos;RL2&apos; leads - (1 Black and 1 Blue)</li><li>&#xA0;2 &apos;RL3&apos; leads - (1 Black and 1 Blue)</li></ul></li><li>1 Small bag containing 6 screws and 8 wire caps (Orange)</li><li>3 Switch Glass Faceplate</li></ul>&#xA0;<h2 id="instructions">Instructions:</h2>Step 1) Turn Power OFF at the Circuit breaker for the switch you are replacing<pre><img alt="Turn_off_power_at_the_breaker.JPG" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/7fcecfd9-7965-4404-b686-29412a5e431c.JPG" class="fr-fic fr-dii"></pre>&#xA0;Step 2) Verify power is OFF. Pull out your old switch and label your wires<pre><img alt="Screen_Shot_2022-12-03_at_8.06.43_AM.png" height="217" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/eefb4268-327b-4a64-8bdc-c6f9d62d0044.png" width="467" class="fr-fic fr-dii"></pre>*The Ground wire (Copper Wire) can be tucked neatly into the back of the box, iotty Smart Switch Controller does not use a Ground wire.*The Neutral wire (Normally - White) is typically covered by a cap and has two or more wires (bundle) twisted together inside the box.*The Live wire (Hot) is what brings power to the box and is always active (has power) as long as the power supply is on.*The Load wire (Wire to fixture) is what brings power to the Light/fixture.&#xA0;Step 3) The 3 gang iotty Smart Switch Controller has 8 leads labeled; L&#xA0;(Live/Hot), N&#xA0;(Neutral), RL1&#xA0;(2 leads: 1 Black for Live/Hot and 1 Blue for Load), RL2 (2 leads: 1 Black for Live/Hot and 1 Blue for load), and RL3&#xA0;(2 leads: 1 Black or Live/Hot and 1 Blue for load)<pre><img alt="Screen_Shot_2022-12-03_at_8.06.58_AM.png" height="277" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/3e082b95-b4dc-44bb-916f-44e9f2a2d915.png" width="467" class="fr-fic fr-dii"></pre><ol><li>Connect the &#x2018;L&#x2019;&#xA0; lead and the Black &apos;RL3&apos;&#xA0;lead to the Live (Hot) wire of the right switch.</li><li>Connect the &#x2018;N&#x2019;&#xA0;lead to the Neutral bundle of the right switch.</li><li>Connect the Blue &apos;RL3&apos;&#xA0;lead to the Load wire of the right switch.</li><li>Connect the Black &apos;RL2&apos; lead to the Live (Hot) wire of the middle switch.</li><li>Connect the Blue &apos;RL2&apos; lead to the Load wire of the middle switch.</li><li>Connect the Black &apos;RL1&apos;&#xA0;lead to the Live (Hot) wire of the left switch.</li><li>Connect the Blue &apos;RL1&apos;&#xA0;lead to the Load wire of the left switch.</li><li>If you have a Ground wire (typically exposed copper) place it into the wall box neatly (it is not needed for install).</li><li>Make sure the connections are strong and the wire caps are firm by holding and pulling on the wires.&#xA0;</li></ol>&#xA0;*Step 4)&#xA0;Install the Dimmer Module to the back of the iotty Smart Switch Controller and remove the black protective film covering the dimming indicator on the front of the device to see the touch slider on the glass. If you don&#x2019;t have a dimmer module, go to the next step<pre><img alt="Screen_Shot_2022-12-03_at_8.07.12_AM.png" height="331" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/7429b851-2cc6-4f24-ae6f-3c5bd9794ec8.png" width="466" class="fr-fic fr-dii"></pre><h3 id="need-dimming-attach-the-dimmer-module-to-the-back-of-the-iotty-smart-switch-controller-now-before-securing-the-controller-to-the-wall-for-more-information-please-visit-our-dimmer-module-help-article-here">*Need Dimming? Attach the Dimmer Module to the back of the iotty Smart Switch Controller now before securing the Controller to the Wall. For more information please visit our Dimmer Module Help Article <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fdoes-the-dimmer-module-work-with-the-gen1-iotty-smart-switch-342787" rel="noopener noreferrer" target="_blank">here.</a></h3>&#xA0;Step 5) Screw in the 3 Gang Switch Controller, using the holes as shown<pre><img alt="Screen_Shot_2022-12-03_at_8.07.27_AM.png" height="324" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/150728ee-3f75-45a1-8569-d43959215e53.png" width="468" class="fr-fic fr-dii"></pre><ol><li>Push all the wires back into the wall box and try to allow as much space as possible. (Do not push the wires using the back of the switch)</li><li>Insert the Switch Controller in the wall and use the screws to secure it to the Switch box.</li><li>Position the Switch Controller so that the right buttons (AP/Reset/G) are located on the left hand side and you can read the serial # at the top of the switch.</li></ol>&#xA0;Step 6) Attach the Glass Faceplate<pre><img alt="Screen_Shot_2022-12-03_at_8.07.41_AM.png" height="380" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/01ff9440-a47f-465f-a5d9-0aeb0a7b4f39.png" width="467" class="fr-fic fr-dii"></pre><ol><li>With your hands only, carefully position the Faceplate so that the little circle is located at the bottom of the rectangle and apply gentle pressure with two fingers at the top and bottom of the &#xA0;Faceplate, you will hear the plate click once attached to the Controller.</li><li>Once installed, the Faceplate should not be loose or move.</li><li>If necessary, to remove, placed your thumbs at the top of the Faceplate and other fingers at the bottom. With your thumbs holding the top of the Faceplate use your fingers at the bottom to pull away the Faceplate until you hear a click then lift off. Do not pull the Faceplate from the top when removing, gently pull away from the bottom of the Faceplate only. <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fface-plate-won-t-stay-on-342820" rel="noopener noreferrer" target="_blank">Please see our Help Article here for more information.</a></li></ol>&#xA0;Step 7) Congratulations! Your 3 Gang iotty Smart Switch is now installed and ready for use! Turn Power ON at the circuit breaker<pre><img alt="Screen_Shot_2022-12-03_at_8.07.54_AM.png" height="409" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/c7580e03-b088-44ef-a268-14cdcb9ec158.png" width="467" class="fr-fic fr-dii"></pre><ol><li>Download the iotty App and register/sign-in.</li><li>Connect to your iotty Smart Switch Wi-Fi [IOTTY_serial-number].</li><li>Proceed to the Registration Instructions section <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fregistering-your-iotty-smart-switch-342858" rel="noopener noreferrer" target="_blank">here</a> to finish installation.</li></ol>&#xA0;<h2 id="how-to-identify-your-wires">How to identify your wires:</h2>If you are unsure of your wires in your box please watch our Identifying your wires tutorial:<iframe allowfullscreen frameborder="0" height="315" src="https://www.youtube-nocookie.com/embed/OHn4NnZrs_4" width="560"></iframe>&#xA0;<h2 id="advanced">Advanced:</h2>If your Light/Fixture is controlled by more than one switch, you have a Multi Way set up. Please go <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Farticles%2Fmulti-way-installation-97828" rel="noopener noreferrer" target="_blank">here</a> for Multi Way (3-Way / 4-Way) instructions.&#xA0;<h2 id="troubleshooting">Troubleshooting:</h2><h4 id="issue-switch-wont-power-on--does-not-light-up">Issue: Switch won&#x2019;t power on / does not light up.</h4>Potential Causes:<ul><li>Light bulb(s) burned out.&#xA0;</li><li>Breaker is OFF or tripped.&#xA0;</li><li>Wiring error; Live / Load wires reversed.</li></ul><h4 id="solution">Solution:</h4>1) Please reaffirm that the installation of your iotty Smart Switch matches the installation instructions. If necessary, turn OFF Power at the Breaker and rewire accordingly to the 3 Gang iotty Smart Switch Installation Guide. &#xA0;

3-Switch Controller

<h2 id="safety">Safety:</h2><ul><li>Install in accordance with all national and local codes.</li><li>Hire a professional electrician if you are not familiar or not comfortable with electrical work, or if the wiring in your electrical box differs from the pictures and tutorial videos.</li><li>For indoor use and dry location only.</li></ul><h2 id="installation-requirement">Installation Requirement:</h2><ul><li>Neutral Wire is required</li></ul>Technical Specifications of the Switch Controller:&#xA0;Input 110 VacFrequency 60HzCurrent: only switch - without Dimmer Module: Max 5A per outputWith Dimmer Module: 350W INC, 150W LED, 150W CFLAmbient temperature: 77&#xB0;F | 25&#xB0;COperating temperature: 32&#xB0;F to 104&#xB0;F | 0&#xB0;C to 40&#xB0;COnly works with 2.4GHz Wi-Fi bandElectrical Control (Type 1 Action)Pollution Degree: 2 Rated ImpulseVoltage: 2.5kVType of load: Resistive loadOvercurrent protective device external: 15A circuit breaker&#xA0;<h2 id="4-gang-iotty-smart-switch-controller-contents">4 gang iotty Smart Switch Controller contents:</h2>What&#x2019;s Inside:<ul><li>4 Switch Controller [containing 10 wires (leads) labeled]:<ul><li>&#xA0;1 &#x2018;L&#x2019;- Live or &#x2018;Hot&#x2019;&#xA0;lead (Black)</li><li>&#xA0;1 &#x2018;N&#x2019;- Neutral lead (White)</li><li>&#xA0;2 &apos;RL1&apos;&#xA0;leads - (1 Black and 1 Blue)</li><li>&#xA0;2 &apos;RL2&apos; leads - (1 Black and 1 Blue)</li><li>&#xA0;2 &apos;RL3&apos; leads - (1 Black and 1 Blue)</li><li>&#xA0;2 &apos;RL4&apos;&#xA0;leads - (1 Black and 1 Blue)</li></ul></li><li>1 Small bag containing 8 screws and 10 wire caps (Orange)</li><li>4 Switch Glass Faceplate</li></ul>&#xA0;<h2 id="instructions">Instructions:</h2>Step 1) Turn Power OFF at the Circuit breaker for the switch you are replacing<pre><img alt="Turn_off_power_at_the_breaker.JPG" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/3de90636-e66c-41ab-9581-102eb36251d2.JPG" class="fr-fic fr-dii"></pre>&#xA0;Step 2) Verify power is OFF. Pull out your old switch and label your wires<pre><img alt="Screen_Shot_2022-12-03_at_8.14.42_AM.png" height="222" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/0d612e19-5c89-4a9c-92b9-cff26ba67046.png" width="468" class="fr-fic fr-dii"></pre>*The Ground wire (Copper Wire) can be tucked neatly into the back of the box, iotty Smart Switch Controller does not use a Ground wire.*The Neutral wire (Normally - White) is typically covered by a cap and has two or more wires (bundle) twisted together inside the box.*The Live wire (Hot) is what brings power to the box and is always active (has power) as long as the power supply is on.*The Load wire (Wire to fixture) is what brings power to the Light/fixture.&#xA0;Step 3) The 4 gang iotty Smart Switch Controller has 10 leads labeled; L&#xA0;(Live/Hot), N&#xA0;(Neutral), RL1&#xA0;(2 leads: 1 Black for Live/Hot and 1 Blue for Load), RL2 (2 leads: 1 Black for Live/Hot and 1 Blue for load), RL3 (2 leads: 1 Black or Live/Hot and 1 Blue for load), and RL4&#xA0;(2 Leads: 1 Black for Live/Hot and 1 Blue for load)<pre><img alt="Screen_Shot_2022-12-03_at_8.14.57_AM.png" height="288" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/9e0d5a77-6537-4ba2-9223-a3e5698a3c03.png" width="467" class="fr-fic fr-dii"></pre><ol><li>Connect the &#x2018;N&#x2019;&#xA0;lead to the Neutral bundle of the right switch.</li><li>Connect the &#x2018;L&#x2019;&#xA0; lead and the Black &apos;RL4&apos;&#xA0;lead to the Live (Hot) wire of the right switch.</li><li>Connect the Blue &apos;RL4&apos;&#xA0;lead to the Load wire of the right switch.</li><li>Connect the Black &apos;RL3&apos; lead to the Live (Hot) wire of the 2nd from right switch.</li><li>Connect the Blue &apos;RL3&apos; lead to the Load wire of the 2nd from right switch.</li><li>Connect the Black &apos;RL2&apos; lead to the Live (Hot) wire of the 2nd from left switch.</li><li>Connect the Blue &apos;RL2&apos;&#xA0;lead to the Load wire of the 2nd from left switch.</li><li>Connect the Black &apos;RL1&apos;&#xA0;lead to the Live (Hot) wire of the left switch.</li><li>Connect the Blue &apos;RL1&apos;&#xA0;lead to the Load wire of the left switch.</li><li>If you have a Ground wire (typically exposed copper) place it into the wall box neatly (it is not needed for install).</li><li>Make sure the connections are strong and the wire caps are firm by holding and pulling on the wires.&#xA0;</li></ol>&#xA0;*Step 4)&#xA0;Install the Dimmer Module to the back of the iotty Smart Switch Controller and remove the black protective film covering the dimming indicator on the front of the device to see the touch slider on the glass. If you don&#x2019;t have a dimmer module, go to the next step<pre><img alt="Screen_Shot_2022-12-03_at_8.15.10_AM.png" height="329" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/fc3dfdfe-c00a-41ad-8b23-8a17c84167c9.png" width="467" class="fr-fic fr-dii"></pre><h3 id="need-dimming-attach-the-dimmer-module-to-the-back-of-the-iotty-smart-switch-controller-now-before-securing-the-controller-to-the-wall-for-more-information-please-visit-our-dimmer-module-help-article-here">*Need Dimming? Attach the Dimmer Module to the back of the iotty Smart Switch Controller now before securing the Controller to the Wall. For more information please visit our Dimmer Module Help Article <a href="https://iotty.gorgias.help/en-US/does-the-dimmer-module-work-with-the-gen1-iotty-smart-switch-342787" rel="noopener noreferrer" target="_blank">here.</a></h3>&#xA0;Step 5) Screw in the 4 Switch Controller, using the holes as shown<pre><img alt="Screen_Shot_2022-12-03_at_8.15.21_AM.png" height="326" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/41b4a3f6-774c-4227-a2b5-e071a01d5378.png" width="467" class="fr-fic fr-dii"></pre><ol><li>Push all the wires back into the wall box and try to allow as much space as possible. (Do not push the wires using the back of the switch)</li><li>Insert the Switch Controller in the wall and use the screws to secure it to the Switch box.</li><li>Position the Switch Controller so that the right buttons (AP/Reset/G) are located on the left hand side and you can read the serial # at the top of the switch.</li></ol>&#xA0;Step 6) Attach the Glass Faceplate<pre><img alt="Screen_Shot_2022-12-03_at_8.15.32_AM.png" height="372" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/46058e24-e272-4b23-88c3-18f67e2e1592.png" width="468" class="fr-fic fr-dii"></pre><ol><li>With your hands only, carefully position the Faceplate so that the little circle is located at the bottom of the rectangle and apply gentle pressure with two fingers at the top and bottom of the &#xA0;Faceplate, you will hear the plate click once attached to the Controller.</li><li>Once installed, the Faceplate should not be loose or move.</li><li>If necessary, to remove, placed your thumbs at the top of the Faceplate and other fingers at the bottom. With your thumbs holding the top of the Faceplate use your fingers at the bottom to pull away the Faceplate until you hear a click then lift off. Do not pull the Faceplate from the top when removing, gently pull away from the bottom of the Faceplate only. <a href="https://iottysmarthome.com/pages/help-center?hcUrl=%2Fen-US%2Fhow-to-remove-the-iotty-glass-faceplate-342798" rel="noopener noreferrer" target="_blank">Please see our Help Article here for more information.</a></li></ol>&#xA0;Step 7) Congratulations! Your 4 Gang iotty Smart Switch is now installed and ready for use! Turn Power ON at the circuit breaker<pre><img alt="Screen_Shot_2022-12-03_at_8.15.43_AM.png" height="410" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/741d3597-043a-42b3-940f-db15a2020b57.png" width="467" class="fr-fic fr-dii"></pre><ol><li>Download the iotty App and register/sign-in.</li><li>Connect to your iotty Smart Switch Wi-Fi [IOTTY_serial-number].</li><li>Proceed to the Registration Instructions section <a href="https://iotty.gorgias.help/en-US/registering-your-iotty-smart-switch-342858" rel="noopener noreferrer" target="_blank">here</a> to finish installation.</li></ol>&#xA0;<h2 id="how-to-identify-your-wires">How to identify your wires:</h2>If you are unsure of your wires in your box please watch our Identifying your wires tutorial:<iframe allowfullscreen frameborder="0" height="315" src="https://www.youtube-nocookie.com/embed/OHn4NnZrs_4" width="560"></iframe>&#xA0;<h2 id="advanced">Advanced:</h2>If your Light/Fixture is controlled by more than one switch, you have a Multi Way set up. Please go <a href="https://iotty.gorgias.help/en-US/articles/multi-way-installation-97828" rel="noopener noreferrer" target="_blank">here</a> for Multi Way (3-Way / 4-Way) instructions.&#xA0;<h2 id="troubleshooting">Troubleshooting:</h2><h4 id="issue-switch-wont-power-on--does-not-light-up">Issue: Switch won&#x2019;t power on / does not light up.</h4>Potential Causes:<ul><li>Light bulb(s) burned out.&#xA0;</li><li>Breaker is OFF or tripped.&#xA0;</li><li>Wiring error; Live / Load wires reversed.</li></ul><h4 id="solution">Solution:</h4>1) Please reaffirm that the installation of your iotty Smart Switch matches the installation instructions. If necessary, turn OFF Power at the Breaker and rewire accordingly to the 4 Gang iotty Smart Switch Installation Guide. &#xA0;

4-Switch Controller

<h2 id="description">Description:</h2>The Dimmer Module extends the functionality of your Gen2 iotty Smart Switch Controller by adding a dimmer function. There is no need to modify the wiring, simply follow the directions below or in the Dimmer Module User Manual (located in each Dimmer Module product box). Once you have done all the operations as described you&#x2019;ll be able to control the brightness of your lights by sliding your finger on the glass faceplate along the vertical bar or from your smartphone via the iotty app.&#xA0;ATTENTION: the maximum load that can be connected to the device in dimmer mode is lower than in switch mode. Please refer to the specifications on usable loads in this guide under &#x201C;Max Output:&#x201D;.&#xA0;<h2 id="safety">Safety:&#xA0;</h2><ul><li>Install in accordance with all national and local codes</li><li>Hire a professional electrician if you are not familiar or not comfortable with electrical work, or if the wiring in your electrical box looks different from the pictures</li><li>For indoor use and dry location only</li></ul>&#xA0;<h2 id="isPasted">Dimming Compatibility:&#xA0;</h2>The IOTTY Dimmer Module is designed for use with forward-phase (leading-edge) dimming systems, commonly known as TRIAC dimmers. It is not compatible with reverse-phase (trailing-edge) dimming systems, such as ELV (Electronic Low Voltage) dimmers. <h2 id="installation-requirement">Installation Requirement:</h2><ul><li>Requires an iotty Smart Switch Controller</li></ul>&#xA0;Technical Specifications of the Dimmer Module:Input 110 VacFrequency 60HzMax output: 350W, INC 150W, LED 150W CFLAmbient temperature: 77&#xB0;F | 25&#xB0;COperating temperature: 32&#xB0;F to 104&#xB0;F | 0&#xB0;C to 40&#xB0;CPollution Degree: 2Rated Impulse Voltage: 2.5kVOvercurrent protective device external: 15A circuit breaker&#xA0;<h2 id="dimmer-module-contents">Dimmer Module contents:</h2><ul><li>Contains 1 Dimmer Module for use of a single gang of a Gen2 iotty Smart Switch Controller to enable dimming</li></ul>&#xA0;<h2 id="instructions">Instructions:</h2>Step 1) Turn power OFF at the Circuit breaker for the switch you are replacing<pre><img alt="Turn_off_power_at_the_breaker.JPG" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/90e79417-3ac7-4571-84fe-7b4f09d85c6c.JPG" class="fr-fic fr-dii"></pre> Step 2) Follow the <a href="https://iotty.gorgias.help/en-US/articles/smart-switch-and-dimmer-installation-97827" rel="noopener noreferrer" target="_blank">Installation Guides here</a> for the Switch Controller model you are installing, after Step 3 of the Switch Controller Install Guide follow *Step 4*&#xA0;of this guide below&#xA0;Step 3) If already installed, Remove the glass Faceplate and unscrew the iotty Smart Switch Controller&#xA0;&#xA0;*Step 4) Turn the Switch Controller to see the back, don&#x2019;t touch the wiring, attach the iotty Dimmer Module to the back of the Switch Controller for the side of the Switch(es) you would like dimming enabled<pre> <img alt="Screen_Shot_2022-12-03_at_7.14.47_AM.png" height="329" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/7789b032-63b5-4ac5-854a-0871efe4c0ed.png" width="312" class="fr-fic fr-dii"> <img alt="Screen_Shot_2022-12-03_at_7.18.30_AM.png" height="330" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/1ab68944-774d-4661-a46a-35be52c417dc.png" width="240" class="fr-fic fr-dii"></pre>&#xA0;Step 5) Remove the black protective film covering the dimming indicator on the front of the device to see the touch slider on the glass<pre><img alt="Screen_Shot_2022-12-03_at_7.18.39_AM.png" height="341" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/1ec1fde7-6e59-43c6-be76-f0910b4fc318.png" width="312" class="fr-fic fr-dii"></pre>&#xA0;Step 6) Screw the iotty Switch Controller back into position, reinstall the glass Faceplate and turn ON the power at the circuit breaker<pre> <img alt="Screen_Shot_2022-12-03_at_7.25.06_AM.png" height="233" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/98a3ba2a-a018-4c20-89cf-c686f08a9725.png" width="342" class="fr-fic fr-dii"> <img alt="Screen_Shot_2022-12-03_at_7.27.16_AM.png" height="236" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/8fd4b38a-bc47-4c3e-ab44-9b6fc17f21d7.png" width="311" class="fr-fic fr-dii">&#xA0; &#xA0; &#xA0; &#xA0; &#xA0;</pre>&#xA0;&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;&#xA0;<h2 id> </h2>&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;

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