<h2 id="iotty-app-installation--set-up">iotty App Installation / Set-Up:</h2>Each iotty Smart Switch is remotely operable from any Smartphone, and compatible with most personal assistants including; Google Assistant, Amazon Alexa, and Siri shortcuts.&#xA0;<h3 id="to-install-the-iotty-app-on-your-smartphone">To Install The iotty app on your Smartphone:</h3>1)&#xA0; &#xA0; &#xA0;&#xA0;Go to the App Store&#xA0;2)&#xA0; &#xA0; &#xA0;&#xA0;In the Search Option enter &#x201C;Iotty&#x201D; (capital&#xA0; &#x2018; i &#x2019; &#x2013; otty)3)&#xA0; &#xA0; &#xA0;&#xA0;You will see iotty Smart Home.&#xA0;&#xA0;Tap &#x2018;Download&#x2019;4)&#xA0; &#xA0; &#xA0;&#xA0;&#xA0;The application will download, and the iotty logo will appear on your Smart Phone&#x2019;s home-screen, return to your phones&#x2019; home screen<h4 id="creating-your-account">Creating your account:</h4>Upon installation and opening the app you will be prompted to enter your name, email address (which will be your user name), and password twice for verification.A confirmation email will be sent to the email address you use for your account. To complete account registration please go to that email and in your inbox open the iotty Profile Confirmation email from&#xA0;no-reply@iotty.com&#xA0;and click on &apos;Confirm and activate my account&apos;.Congratulations your account is now active! Tap on the iotty app icon on your smartphone to open the App.<h2 id="about-the-app">About the App:</h2>Devices is the default page when you open the iotty app (as seen on the bottom middle) this will show your registered iotty Devices by Room where you can view them as Lights or Plates (Controllers). For more on creating Rooms go&#xA0;<a href="https://iotty.gorgias.help/en-US/how-to-add-edit-rooms-in-the-iotty-app-342817" rel="noopener noreferrer" target="_blank">here</a>.&#xA0; &#xA0; a) You can toggle your lights from the Devices page and view which lights are on (if they are on they will be illuminated, if they are off they will be grey), you can also adjust light intensity for Switches with dimming enabled by sliding the illuminated bar on the Device background<pre><img alt="Screen_Shot_2022-11-10_at_5.51.58_PM.png" height="696" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/1ceb40f7-1706-4c03-b9e9-418f4ae3c472.png" width="318" class="fr-fic fr-dii"> &#xA0; &#xA0; &#xA0; </pre>&#xA0;As shown in the image above, the options below are explained here:1) Will give you the option to change or edit your Home (name) where your devices are located. You can also enable <a href="https://iotty.gorgias.help/en-US/iotty-away-mode-automation-user-guide-342830" rel="noopener noreferrer" target="_blank">Away Mode Automation for your Home as shown here.</a>2) Will bring you to your Scenes Page, showing you all of your Scenes and enable you to add a Scene by selecting the &apos; + &apos; sign on the bottom right. For more on creating a Scene go <a href="https://iotty.gorgias.help/en-US/how-to-add-scenes-342816" rel="noopener noreferrer" target="_blank">here.</a>3) Will bring you to your Automations Page, showing you all of your Automations and enable you to add an automation by selecting the &apos; + &apos; sign on the bottom right. For more on creating an Automation go <a href="https://iotty.gorgias.help/en-US/articles/iotty-automations-user-guide-97835" rel="noopener noreferrer" target="_blank">here.</a>4) Is where you can view Statistics pertaining to Device usage and Power Usage (W) of your iotty Lights and other iotty controlled devices.5) This will bring you to Account Settings, as seen on the right image. You can edit your Profile, View Terms, iotty Support and FAQ&apos;s, and Logout of your account. For more on Settings go <a href="https://iotty.gorgias.help/en-US/iotty-app-settings-guide-342814" rel="noopener noreferrer" target="_blank">here</a>.

iotty App Install & Setup

Note: Each iotty Smart switch broadcasts a Wi-Fi Network once installed. It can be found as IOTTY_Serial_Number in your smartphones Wi-Fi settings (the serial # of your iotty device can be found on the sticker attached to your switch).&#xA0;<h2 id="how-to-add-an-iotty-switch-to-your-iotty-app-account">How to add an iotty Switch to your iotty app account:</h2>1) Open your iotty app account and at the top of the Devices page select the &apos; + &apos; sign<pre><img alt="Screen_Shot_2022-11-12_at_2.55.56_PM.png" height="689" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/b4e9a800-22e8-4698-9cb8-8da13851f21b.png" width="318" class="fr-fic fr-dii"></pre> 2) If the device is already installed and the backlight is illuminated, Select &apos;Go to device registration&apos; at the very bottom of the screen<pre><img alt="Screen_Shot_2022-11-12_at_3.00.45_PM.png" height="693" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/02febd60-663a-4b28-933a-1747f3399a20.png" width="318" class="fr-fic fr-dii"></pre> 3) The iotty app will automatically search and connect to your iotty Smart Switches Wi-Fi broadcast, if it does not you can scan again or manually connect to the switch&apos;s network (IOTTY_serial_number) from the Wi-Fi settings of your smartphone<pre><img alt="IMG_2FCF4A5A2EFB-1.jpeg" height="688" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/56068b74-440d-4308-b5ec-585a661507ab.jpeg" width="318" class="fr-fic fr-dii"></pre>&#xA0;4) Select the device you would like to install by serial #. The Serial # of the device can be found on the front of the Backplate/Controller (component that screws into the wall) and on the product packing box. It will show as IOTTY_serial_number<pre><img alt="Screen_Shot_2022-11-16_at_2.50.10_PM.png" height="697" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/ddcb2eeb-703c-451a-af38-b40d2f6c5c2f.png" width="318" class="fr-fic fr-dii"></pre> 5) You will be prompted to enter in your home&apos;s SSID/Network name (Some routers broadcast two networks with the same name and adds a _2.4GHz or 5.0GHz. make sure to include the full SSID including the ending if applicable and note that it can only connect to 2.4GHz networks) and password. Once your SSID and password is entered tap &apos;Select&apos;. When Registration is complete select &apos;Start device configuration&apos;*The SSID &amp; Password are both case and space sensitive**The SSID &amp; Password will be saved if you have previously registered a device to your home&apos;s Wi-Fi&#xA0;network.<pre><img alt="Screen_Shot_2022-11-16_at_2.51.13_PM.png" height="689" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/a2fdea64-4a81-4fdd-bec2-fb07ab1a6b55.png" width="318" class="fr-fic fr-dii"><img alt="IMG_1286.PNG" height="688" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/23d24102-092c-41b6-aba1-c468d2861ac3.PNG" width="318" class="fr-fic fr-dii"></pre>&#xA0;6) Once this is completed you will be prompted to name the Switch(es) (per gang) and name the Plate (Controller).&#xA0;<img alt="Screen_Shot_2022-11-16_at_2.57.51_PM.png" height="690" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/dda12c5e-bd93-4983-9cf5-b98bf4458a4a.png" width="318" class="fr-fic fr-dii">. &#xA0; &#xA0;<img alt="Screen_Shot_2022-11-16_at_2.58.06_PM.png" height="694" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/e2bc25d5-fbc1-4f51-b8ff-4b9aa31f556c.png" width="318" class="fr-fic fr-dii">&#xA0;7) You can now name the Plate which contains both of these switches so it can be easily identified under the Plate list of your iotty app account. Once you&apos;ve named your Plate tap &apos;Save&apos; at the bottom right of the screen<pre><img alt="Screen_Shot_2022-11-16_at_2.58.43_PM.png" height="690" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/7434e245-c95c-4425-8e9b-14783e805fda.png" width="318" class="fr-fic fr-dii"></pre>*This example is of a 2 Switch Controller. Where Light 1, Light 2 (Switch 1, Switch 2) and the Plate is named&#xA0;8) Your Switch is now registered and it will appear under &apos;all devices&apos; in the app<pre><img alt="IMG_EF444CBF5938-1.jpeg" height="688" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/3988ca7c-91b2-4a9c-8ff5-e30a9d9acddb.jpeg" width="318" class="fr-fic fr-dii"></pre>&#xA0;<h2 id="troubleshooting">Troubleshooting:</h2>1) If you see an error message (as shown below) please return to your smartphones Settings, enable&#xA0;&apos;Airplane Mode&apos; on your Smartphones settings&#xA0;and Repeat from Step 1.<pre><img alt="IMG_3AE93ED4298F-1.jpeg" height="688" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/9a80bb95-2ce0-4f12-a4b2-d8dd32aa684e.jpeg" width="318" class="fr-fic fr-dii"></pre>&#xA0;2) If your iotty Smart Switch&apos;s Wi-Fi network can not be found on your smartphone, see our Physical Reset Help Article <a href="https://iotty.gorgias.help/en-US/how-to-physically-reset-your-iotty-smart-switch-rebroadcast-the-iotty-switches-wi-fi-network-to-register-342818" rel="noopener noreferrer" target="_blank">here</a> for help making your switch rebroadcast its Wi-Fi network so you can connect to it from your smartphone and complete registration of your iotty Smart Switch.<pre><img alt="IMG_2496159C7E50-1.jpeg" height="688" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/5684c060-e428-4f18-bf08-12d699a23c74.jpeg" width="318" class="fr-fic fr-dii"></pre> 3) If you receive an error message &apos;Failed to Register&apos; after Step 5. Please verify that your Wi-Fi Name and Password for your 2.4 GHz Wi-Fi are correct. Checking capitalization and spacing to match exactly as the back of your router or pre-set Name and Password of your Wi-Fi network.&#xA0;Tags: connecting, register, add to app, wifi, network, internet, add to app,

Registering your iotty Smart Switch

<h2 id="how-to-set-the-geographical-location-of-your-iotty-devices">How to set the geographical location of your iotty devices:</h2>You can select the geographical location for each Home of your iotty devices so Automations like Sunrise &amp; Sunset, Location, and Weather activate accurately based the location of your iotty devices.*Please note some automations (like the Location Automation) require the iotty app have access to your fitness/activity/location services of your smartphone so the iotty app can indicate when you are approaching home or your selected geographical area to activate your iotty devices&apos; commands.&#xA0;1) In the iotty app Devices page select the &apos; v &apos;&#xA0;icon next to your Home (name) at the top of the screen and then select the edit button (pencil)<pre><img alt="awaymode1.png" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/d925a5b1-ee86-4fab-a198-f80b8c680060.png" class="fr-fic fr-dii">. <img alt="awaymode2.png" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/0ec54a0f-cac8-451f-add0-1a672418f26f.png" class="fr-fic fr-dii"></pre>&#xA0;2) This brings you to the Edit home (name) screen, below the map select &apos;Edit Location&apos;<pre><img alt="Screen_Shot_2022-11-26_at_9.33.57_AM.png" height="692" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/f412c4d8-1651-4357-9c9c-e645fa8e3221.png" width="318" class="fr-fic fr-dii"></pre>&#xA0;3. You can drop a pin on the map to the location of your home or the location where you would like your devices to activate the set Automation(s). Once you&apos;ve made your selection tap &apos;Save Location&apos;&#xA0;<pre><img alt="Screen_Shot_2022-11-26_at_9.31.42_AM.png" height="693" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/7c2ef910-1b8b-4c40-9761-1f8d60340714.png" width="318" class="fr-fic fr-dii"></pre>

How to set the geographical location of your iotty devices

<h2 id="how-to-adjust-the-touch-sensitivity-of-your-iotty-smart-switch">How to adjust the Touch Sensitivity of your iotty Smart Switch</h2>You can adjust the Touch Sensitivity of your registered iotty Smart Switches from your iotty app account. Adjusting the Touch Sensitivity will increase the responsiveness on the Switch from physical touch of the Faceplate. This can not be done from physically from the Plate itself. Please follow these steps below to adjust the Touch Sensitivity for one or all of your registered iotty Smart Switches.&#xA0;1) Open the iotty app and on the Devices Page select &apos;Plates&apos;<pre><img alt="Screen_Shot_2022-11-16_at_2.14.34_PM.png" height="690" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/479cdf72-25a6-4aea-8166-acfc40e5f136.png" width="318" class="fr-fic fr-dii"></pre>&#xA0;2) This brings you to the Plates list of your iotty Smart Switches. A Plate is the Controller which contains all of the gangs of a Switch per location. (One Plate can contain 1, 2, 3, or 4 Switches depending on the model). Select the Plate you would like to adjust the Touch Sensitivity of by selecting the &apos; &gt; &apos; arrow<pre><img alt="Screen_Shot_2022-11-16_at_2.14.50_PM.png" height="693" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/1141a8a8-a0da-4b01-b188-d3455ef3e654.png" width="318" class="fr-fic fr-dii"></pre>&#xA0;3) This will bring you to the Plate settings where you can slide the bar to adjust the Touch Sensitivity of the Plate from Off (Grey) to Full (Blue) and anywhere in between. You can also adjust the Touch Sensitivity of all of your registered iotty Smart Switches by selecting the box &apos;Adjust for all plates&apos;<pre><img alt="Screen_Shot_2022-11-16_at_2.23.28_PM.png" height="690" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/8084e663-1b52-40e8-802b-b5996f795a3c.png" width="318" class="fr-fic fr-dii"></pre>&#xA0;Once you&apos;ve made your selection it will automatically save and the Touch Sensitivity for your iotty Plate(s) will adjust to the setting selected&#xA0;&#xA0;&#xA0;<h2 id="note">Note:</h2>If your device is not responding by touch of the Faceplate this is from a Touch Sensitivity issue (removing or installing the Faceplate with Power ON at the breaker) which is easily resolved by ensuring the Faceplate is installed, navigating to the Plate settings as shown above, and selecting the White Circle with 3 vertical dots at the top right of the screen and selecting &apos;Restart Plate&apos;. This will restart the device and allow the switch to be toggled from the faceplate.&#xA0;<pre> <img alt="Screen_Shot_2022-11-16_at_2.27.18_PM.png" height="685" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/56bc12a4-8e5f-4144-aae2-76013a0ce5a5.png" width="318" class="fr-fic fr-dii"> <img alt="Screen_Shot_2022-11-16_at_2.27.33_PM.png" height="683" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/b8aeefa3-cf18-4837-bb81-2d7515f27d0d.png" width="318" class="fr-fic fr-dii">
 
 <img alt="Screen_Shot_2022-11-16_at_2.32.55_PM.png" height="696" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/4c582da9-8772-40dc-be06-4725c15221a6.png" width="318" class="fr-fic fr-dii"> <img alt="Screen_Shot_2022-11-16_at_2.33.07_PM.png" height="695" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/ef9f6a54-26b1-4d33-ad27-becd96421230.png" width="318" class="fr-fic fr-dii"></pre>&#xA0;Tags: adjust touch sensitivity, faceplate not responsive, touch not working, touch plate, change responsiveness, reset touch

How to adjust the Touch Sensitivity of your iotty Smart Switch

<h2 id="how-to-adjust-the-backlight-intensity-of-your-iotty-smart-switch">How to adjust the Backlight intensity of your iotty Smart Switch</h2>You can adjust the Backlight intensity of your registered iotty Smart Switches from your iotty app account. This can not be done from physically from the Plate itself. Please follow these steps below to adjust the Backlight for one or all of your registered iotty Smart Switches.&#xA0;1) Open the iotty app and on the Devices Page select &apos;Plates&apos;<pre><img alt="Screen_Shot_2022-11-16_at_2.14.34_PM.png" height="690" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/afcdae9b-fa80-49d5-8eb9-5802e237325d.png" width="318" class="fr-fic fr-dii"></pre>&#xA0;2) This brings you to the Plates list of your iotty Smart Switches. A Plate is the Controller which contains all of the gangs of a Switch per location. (One Plate can contain 1, 2, 3, or 4 Switches depending on the model). Select the Plate you would like to adjust the backlight intensity of by selecting the &apos; &gt; &apos; arrow<pre><img alt="Screen_Shot_2022-11-16_at_2.14.50_PM.png" height="693" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/795ca52d-4a4f-450d-ad7a-7a33485c58a3.png" width="318" class="fr-fic fr-dii"></pre>&#xA0;3) This will bring you to the Plate settings where you can slide the bar to adjust the backlight intensity of the Plate from Off (Grey) to Full (Blue) and anywhere in between.**You can also adjust the backlight intensity of all of your registered iotty Smart Switches by selecting the box to the left of &apos;Adjust for all plates&apos;<pre><img alt="Screen_Shot_2022-11-16_at_2.15.05_PM.png" height="690" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/a6de53cf-88af-433b-8803-f97b89d0cbdb.png" width="318" class="fr-fic fr-dii"></pre> Once you&apos;ve made your selection it will automatically save and the backlight brightness for your iotty Plate(s) will adjust to the setting selected&#xA0;Tags: switch brightness, dim plate, dim backplate, dim controller, dimming of backlight, darken backlight, light behind plate, adjust illumination,&#xA0;

How to adjust the Backlight intensity of your iotty Smart Switch

<h2 id="how-to-set-up-energy-consumption-kwh-monitoring">How to set up Energy Consumption (kWh) monitoring:</h2>In the iotty app you can view Energy Consumption (kWh) of your iotty devices per plate (Controller). Follow these steps to set up Energy Consumption monitoring of your iotty devices&#xA0;1) In the iotty app Devices page select the &apos; v &apos;&#xA0;icon next to your Home (name) at the top of the screen and then select the edit button (pencil)<pre><img alt="img6.PNG" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/64b21e54-640c-495e-8a38-3fad442c0ed2.PNG" class="fr-fic fr-dii"> <img alt="img7.PNG" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/640c92ce-4d41-476f-8bdf-b73019ecb7fe.PNG" class="fr-fic fr-dii"></pre>&#xA0;2) This brings you to the Edit home (name) screen, under &quot;Energy Cost Per Kw&quot; enter your energy cost per Kw. Select &apos;i&apos; for instruction on how to find and calculate your energy costYou will need to know your energy cost with Energy service provider (this can be found on your energy bill). Simply divide the total cost by the kWh usage of your home<pre><img alt="kwh_energy_consumption.png" height="684" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/cd0e9527-f442-4302-98c3-f27967d0aad6.png" width="318" class="fr-fic fr-dii"> <img alt="IMG_356603354E35-1.jpeg" height="688" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/f194823f-f130-481b-945e-ab6f17acf8eb.jpeg" width="318" class="fr-fic fr-dii"></pre>&#xA0;3) Next step will be entering the load, &apos;W&apos; (Watts) usage per Switch gang. For example, if you have 4 recessed lightbulbs controlled by one gang of your Smart Switch you would enter the total &apos;W&apos; of all 4 lights. This information is required to track energy consumption of your Switches in your home <img src="https://attachments.gorgias.help/dk8r5/hc/qvgg/screenshot%202024-03-22%20at%2012.19.19%20pm-c6aefd58-b69b-4c5e-a393-180ba2243684.png" style="width: 319px;" class="fr-fic fr-fil fr-dii fr-bordered"><img src="https://attachments.gorgias.help/dk8r5/hc/qvgg/dfa4b2eb-7e05-49de-99b8-14500b3b968b-4438e97b-daca-430b-8e6c-18e4fc629a6d.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; text-align: right; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 327px;" id="isPasted" class="fr-fir fr-dib fr-bordered"> 4) Once Steps 2 and 3 are completed you can now view your energy cost for all of your iotty devices or per device (for devices which the load power has been specified). To view your energy usage statistics, select Statistics on the home screen of your iotty app account&#xA0;<pre><img alt="Screen_Shot_2022-11-12_at_7.23.23_AM.png" height="691" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/7c954fd7-1b90-477c-9804-b511b57d4905.png" width="318" class="fr-fic fr-dii"></pre>&#xA0;

How to set up Energy Consumption monitoring in the iotty app

<h4 id="you-can-remove-an-iotty-smart-switch-from-the-iotty-app-by-following-these-steps">You can remove an iotty Smart Switch from the iotty app by following these steps:</h4>&#xA0;1) Open the iotty app&#xA0;2) From the Devices Screen select &quot;plates&quot; on the middle of the screen (all devices, light, plates) and select the &apos; &gt; &apos; arrow next to the device you would like to remove<pre><img alt="Screenshot_2023-02-17_at_1.36.29_AM.png" height="650" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/87b3d5d9-732e-46ad-b7cb-4e14ddd8d83c.png" width="300" class="fr-fic fr-dii"></pre>&#xA0;3) On the top right of the screen select the white circle with 3 small vertical dots and choose &apos;Delete plate and Restore Factory Settings&apos; and select &apos;Ok&apos;<pre><img alt="Screenshot_2023-02-17_at_1.37.36_AM.png" height="650" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/d0bfd3d4-6003-411a-9369-776d340633c0.png" width="307" class="fr-fic fr-dii">. <img alt="Screenshot_2023-03-18_at_7.41.11_AM.png" height="662" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/3338ad0f-9edc-41a4-9d92-1cc97ec06557.png" width="306" class="fr-fic fr-dii"></pre><pre><img alt="Screenshot_2023-02-17_at_1.39.06_AM.png" height="651" src="https://hsfiles.gorgias.help/gm/help-centers/23871/attachments/809df18e-baf1-45e2-aed8-ffb87b85b548.png" width="300" class="fr-fic fr-dii"></pre>&#xA0;This will Restore the Plate Settings to factory defaults (Deleting any saved settings) and remove the device from your iotty app account.&#xA0;

How to Delete an iotty Smart Switch from the iotty app

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iotty Automations User Guide

How can I use my iotty Smart Switch to control my garage door?

How to Remove the iotty Glass Faceplate

Does the iotty Smart Switch work in a 3 Way or 4 Way Setup?

Where Can I Find an Electrician to Install the iotty Smart Switch for Me?

How Do I Connect the iotty Smart Switch to the iotty App?

Does the iotty Smart Switch Require a Hub?

Does the iotty Smart Switch Require a Neutral Wire?

Does the iotty Smart Switch Require a Ground Wire?

What Do I Do If I Have More than 4 Switches in a Single Electric Box?

Installation Questions

How long does shipping take for my iotty Smart Switch order?

How Can I Purchase an iotty Product If I Live Outside of the United States or Canada?

Order Questions

Is the iotty Smart Switch UL Certified? Yes!

How to share access of your registered iotty Smart Switches to another user

I changed my router/modem how do I reconnect my iotty devices?

What is iotty's Mail Tampering and Fraud Policy?

Will iotty offer a matching Smart Outlet model?

How do I set up iotty control with Amazon Alexa?

Does the Dimmer Module work with the Gen1 iotty Smart Switch?

Can I control my iotty Smart Switches from anywhere?

Is the Gen2 iotty Smart Switch Controller compatible with the Gen1 iotty Smart Switch?

Does iotty have a 5 gang iotty Smart Switch Model?

How to adjust the Backlight Intensity of your iotty Smart Switch

How To change the Password of your iotty app account

How to Integrate iotty Smart Switches with Google Assistant

How can I control iotty with Smart Things?

What does the iotty Smart Switch integrate with? What platforms is iotty compatible with?

What is iotty Smart Home's Return Policy?

What is iotty's Shipping Policy?

Does the iotty Smart Switch Dim?

Does the iotty Smart Switch Require a Subscription?

How Does the iotty Smart Switch Proximity Feature Work?

Does the iotty Smart Switch Work with Ceiling Fans?

How Can I Get a Replacement Unit If My iotty Smart Switch Is Broken?

What Does the iotty Smart Switch Do When the Internet Goes Out?

Where Can I Find Detailed Technical Specifications?

Can I change the email of my iotty app account?

Can I Become a Reseller / Installer of iotty Smart Switches?

What is the iottysmarthome's Limited Warranty policy?

iotty FAQ's

Registration Issues - Cannot connect to my 2.4 GHz or Mesh Wi-Fi Network

Device is not responding - How to physically reset the device to automatically reconnect

One of my switches is not responsive and I cannot see in on the Rooms page on the iotty App.

Sensitivity Issue / Touch Panel Unresponsive

Software

My iotty Smart Switch is unresponsive and not illuminated, what do I do?

How to Physically Reset your iotty Smart Switch (Rebroadcast the iotty Switches Wi-Fi network to Register)

Face plate won't stay on

Hardware

Troubleshooting